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Sales and Marketing

Career Development

Supervisors and Managers

Human Resources

Workplace Essentials Core Essentials for Business Professionals - Professional Development

Sales and Marketing	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Building Relationships for Success in Sales
Dynamite Sales Presentations
Overcoming Objections to Nail the Sale
Selling Smarter
Prospecting for Leads like a Pro
Telemarketing: Using the Telephone as a Sales Tool
Call Center Training: Sales and Customer Service Training for Call Center Agents
CRM: An Introduction to Customer Relationship Management
Career Development	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Advanced Writing Skills
Building Self Esteem and Assertiveness Skills
Business Etiquette: Gaining That Extra Edge
Business Writing that Works
Communication Strategies
Conflict Resolution: Dealing with Difficult People
Customer Service: Critical Elements of Customer Service
Public Speaking: Presentation Survival School
Public Speaking: Speaking Under Pressure
Skills for the Administrative Assistant
SpeakEasy: Conquering Your Fear of Speaking in Public
The Minute-Taker’s Workshop
Time Management: Get Organized for Peak Performance
Writing Reports and Proposals
Working Smarter: Using Technology to your Advantage
Getting Your Job Search Started
Creating a Dynamite Job Portfolio
Mastering the Interview
Supervisors and Managers	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Budgets and Managing Money
Business Leadership: Becoming Management Material
Coaching: A Leadership Skill
Delegation: The Art of Delegating Effectively
Human Resources Training: HR for the Non HR Manager
Inventory Management: The Nuts & Bolts
Marketing and Sales
Meeting Management: The Art of Making Meetings Work
Motivation Training: Motivating Your Workforce
Negotiating for Results
Project Management Training: Understanding Project Management
The ABC’s of Supervising Others
Team Building: Developing High Performance Teams
The Professional Supervisor
Project Management Fundamentals
Intermediate Project Management
Advanced Project Management
Human Resources	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Anger Management: Understanding Anger - Yours and Others
Change Management: Change and How to Deal With It
Conducting Effective Performance Reviews
Conflict Resolution: Getting Along in the Workplace
Customer Service Training: Managing Customer Service
Hiring for Success: Behavioral Interviewing Techniques
Orientation Handbook: Getting Employees Off to a Good Start
Performance Management: Managing Employee Performance
Problem Solving & Decision Making
Stress Management
Teamwork: Building Better Teams
Employee Dispute Resolution: Mediation through Peer Review
Business Succession Planning: Developing and Maintaining a Succession Plan
Workplace Essentials	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Diversity Training: Celebrating Diversity in the Workplace
Business Ethics for the Office
Workplace Violence: How to Manage Anger and Violence in the Workplace
Workplace Harassment: What It is And What To Do About It
Safety in the Workplace
Generation Gap: Closing the Generation Gap in the Workplace
Train-the-Trainer	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Facilitation Skills
The Practical Trainer
Advanced Skills for the Practical Trainer
Using Activities to Make Training Fun
Survival Skills for the New Trainer
Developing Your Training Program
Core Essentials for Business Professionals - Professional Development	Instructor Guide	Training Manual	Exercise Files	PowerPoint Slides	Quick Reference	Marketing Advertorials	Outline	Self-Test	Pre-Assignment
Current Project Management Techniques to Increase Effectiveness - A One Day Primer
Pacing and Leading - Negotiation Skills - A One Day Primer
Secrets of Change Management - A One Day Primer
Train-the-Trainer - Inspire, Motivate, and Educate - A One Day Primer
Controlling Anger Before It Controls You - A One Day Primer